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Getting Started (My First Cyanview)

Source
This content is based on Cyanview's official manuals. Always check the official page for the latest information and precise specifications.
https://support.cyanview.com/docs/my-first-cyanview

This guide is for when you first unbox Cyanview equipment. It shows how to find a Cyanview device's IP address, how to access the Web UI (the configuration page you open in a browser), and the basic configuration steps. For detailed camera setup, see the camera setup guides.

If you have not yet checked what each product does (what the RCP, RIO, and CI0 are for), first read "What Each Product Does" and "What Do You Need?" in the Introduction.

What this page covers​

  1. Find the device's IP address
  2. Open the Web UI from your computer
  3. Add an IP address for your own network to the device (if needed)
  4. Decide which device to configure the camera on (RCP / RIO / CI0)
  5. Add the camera (if you use a RIO, connect the RIO to the RCP)
  6. Check the connection status and update the software

What you need​

  • Your Cyanview devices (an RCP, plus a CI0, RIO, etc. as needed) and their power (RCP and CI0: PoE switch or DC supply; RIO: DC supply)
  • A network switch and LAN cables to connect the devices and your computer
  • A computer with a web browser (on which you can set the IP address manually)
  • The camera you want to control and the matching cable (for serial cameras, see the Cable Catalog)

:::tip Glossary

  • Web UI: the configuration page shown when you open the IP address of an RCP or RIO in a browser. You add cameras and change settings here.
  • IP address / subnet: the address of a device on the network and the range that address belongs to. Your computer and the device cannot communicate unless they are in the same range (subnet). See IP Primer for details.
  • Serial connection: camera control over a non-IP method such as RS-232/RS-422/RS-485 or LANC. It is controlled through a CI0 or RIO. :::

Finding the IP address​

RCP / RCP-J​

There are two ways to find the IP address of an RCP / RCP-J.

Method 1: when booting

When the RCP boots, it displays the unit's default IP address.

IP address shown at boot

Method 2: using the front screen

Open MENU > SYSTEM > INFO. This shows the default IP address and, if available, the DHCP address.

:::note About the Firmware IP Address The "Firmware IP Address" is an internal IP and does not give access to the configuration web page. Use the "IP Address" or "DHCP Address" to reach the Web UI instead. :::

RIO​

Use the left and right arrow buttons to go through the menus; the screen shows the RIO's IP address.

Opening the RCP / RIO Web UI​

Once you have the IP address, open the RCP or RIO Web UI in your browser.

note

To access the Web UI of your RCP or RIO, your computer must be on the same subnet/IP network as the device. Typically, this means setting your computer to a static IP address within the Cyanview factory range 10.192.0.0/16. For help, see IP Primer - How do I change my computer's IP address?.

:::tip Using a CI0? The CI0 doesn't have a Web UI. You configure the CI0 from the RCP (see "Configuring with a CI0" below). :::

Adding an IP address to your RCP / RIO​

Your network is unlikely to use the 10.192.X.Y range, so start by adding an IP address in your own network (subnet) in the "LAN" section of the Web UI. This creates a second IP on the RCP: the factory 10.192.X.Y address is always kept and cannot be removed (see "Default IP configuration of Cyanview devices" in the IP Primer).

  1. Open the "LAN" section of the Web UI
  2. Click the + icon to add a new IP address

:::tip About Persistent When you tick "Persistent", the IP is treated as a technical address and is kept even if you restore defaults on the panel. Non-persistent IPs are usually temporary addresses added to reach cameras already configured in a different IP range, without changing all the camera IPs. :::

You can add multiple networks on the LAN, meaning several IP addresses on the same port/interface.

You can now access the configuration GUI using either the default IP address or the newly added one, as long as your computer also has an IP address in the same range as the one you use to connect. See IP Configuration for details.

Where do I configure the camera?​

First, think about how you are connecting to your camera.

ConnectionWhere you configure it
IPRCP
SerialRIO or CI0
WirelessDepending on your camera model, direct IP, or via a RIO over IP or serial

Configuring on the RCP and RIO​

On the RCP you will mostly deal with IP addresses, and on the RIO you will mostly configure ports, but the process is the same.

  1. Click the + icon to add a camera
  2. In "General", enter a camera number and name (anything that suits your workflow)
  3. For the rest of the setup, see the relevant page in the camera setup guides

Configuring with a CI0​

The CI0 provides the same serial ports as the RIO, but it is a simpler device dedicated solely to serial communication. It acts as a bridge, converting Ethernet data from the RCP into serial data for the connected cameras.

:::info CI0 vs RIO The RIO has additional features and a Web UI. It can be thought of as running software similar to the RCP's, with a built-in CI0 for serial connectivity. The CI0 is dedicated solely to serial communication. :::

Because the CI0 has no Web UI, you configure the CI0 connection on the RCP. Add a camera with the same steps as above, and select the CI0 port in the camera settings.

Connecting a RIO to an RCP (REMI tag)​

Once you have created the camera on the RIO, connect the RIO to the RCP.

  1. In the RIO Web UI, open the "REMI" menu
  2. On the right-hand side, add a tag
  3. In the RCP Web UI, add the same tag
  4. Once added, the RIO appears in the menu
  5. To import the camera connected to the RIO, click the "Remote Control" tickbox (select each camera, or select "Remote Control" for all cameras)
  6. Open the configuration menu on the RCP; the camera appears as "Imported"

:::caution About the REMI tag Tags are case sensitive. Treat the REMI tag like a password: anyone who knows the tag can access and control the configuration. Avoid simple or common tags. :::

See How to Use the REMI Tag (Local Network) for details.

Example: configuring a serial camera​

This example uses a CI0 (if you use a RIO, refer to the RIO steps above). The diagram below shows a static configuration for an RCP with serial CY-RCP-18-34.

Serial camera connection

  1. Open the RCP Web UI
  2. Click the + icon to add a camera
  3. In "General", enter a camera number and name
  4. Select the camera's manufacturer and model
  5. Select the CI0 interface port

Checking the connection:

  • The camera icon in the Web UI turns green when the camera has been detected and configured.
  • The CI0 shows the camera number in bold when the camera is communicating. If the number is small, the CI0 has been configured by the RCP but cannot communicate with the camera. Check the cable and connection, and see the troubleshooting section for your camera in the camera setup guides.
  • The camera icon on the RCP turns green when the camera is properly controlled, and stays red if communication can't be established.

CI0 status screen

Example: configuring an IP camera​

This example uses the following IP addresses:

  • Camera: 10.10.115.1 (mask 255.255.255.0)
  • RCP: 10.10.115.2 (mask 255.255.255.0)

IP camera connection

  1. Open the RCP Web UI
  2. Click the + icon to add a camera
  3. In "General", enter a camera number and name
  4. Select the camera's manufacturer and model. For an IP camera, an IP address field appears; enter the camera's IP address (10.10.115.1 in this example)
note

Some IP cameras also need a username and password, so make sure you know them.

Checking the connection: the camera icon in the Web UI turns green when the camera has been detected and configured. The camera icon on the RCP turns green when the camera is properly controlled, and stays red if communication can't be established.

What's next?​

  • Updating your products: we recommend updating all your Cyanview devices to the latest firmware. See Updating Your Product.

    caution

    Updating may erase your settings (it depends on the firmware version). Assume they will be erased: always save your configuration before updating, and reload it if it is gone afterwards (see Updating Your Product for the procedure).

  • Configuring your cameras: see the camera setup guides for setups by brand and model.

  • Overall system setup: for the big picture including required equipment (PoE switch, cables, etc.), see IP Camera (Generic) and Serial Camera (Generic).

  • Tally: see Tally Configuration.

  • Color correctors: see Color Correctors.

  • Switchers and routers: to synchronize the RCP camera selection or touchdown with a router or switcher, see Router integration.